Amazon, DeepMind/Google, Facebook, IBM and Microsoft Form a Partnership on Artificial Intelligence (AI) Best Practices

Amazon, DeepMind/Google, Facebook, IBM and Microsoft Form a Partnership on Artificial Intelligence (AI) Best Practices

Recently, Amazon, DeepMind/Google, Facebook, IBM and Microsoft tech industry researchers met at IBM’s Watson headquarters in New York City to discuss the implications surrounding AI technology and its usage in society. Rather than being a politically inclined group, the partnership, as in an official statement recognizes that “together, the organization’s members will conduct research, recommend best practices,…

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IBM's Watson Increases the Efficiency of the Internet of Things

IBM’s Watson Increases the Efficiency of the Internet of Things

Whirlpool, Panasonic, Noki and Bragi all have something in common, all of these companies are using IBM’s Watson IoT (Internet of Things) platform. The Watson IoT platform is “transforming our relationship with the physical world and making appliances, machines, devices, homes and cars better, safer, more intuitive and interactive.” Watson uses machine language and other techniques…

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DigitalGenius Improves Customer Service with AI

DigitalGenius Improves Customer Service with AI

DigitalGenius recently announced the launch of its Human+AI Customer Service Application on the Salesforce AppExchange. Combining AI technology with human interaction, “customer service leaders can unlock the value of historical service logs, improve agent accuracy and efficiency, as well as reinforce their contact center with AI-powered automation” to help save time and resources. The app…

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