Salesforce Service Cloud Named a Leader by Forrester Research
Salesforce (NYSE: CRM), a global leader in CRM, announced that Salesforce Service Cloud was recently named a leader according to Forrester Research, an independent research firm, in its report The Forrester Wave: Customer Service Solutions for Enterprise Organizations, Q2 2017. In a nutshell, “Salesforce Service Cloud enables companies to deliver a fast, personalized and intelligent customer experience.”…